Human–Computer Interaction Social Computing Accessibility AI for Health
My research experience spans patient portals, online health communities, eating-disorder mutual-aid organizations, and social media, alongside work on accessibility in community spaces and inclusive environments for queer youth. Across these settings, I examine how people make sense of health information, give and receive support, and create more inclusive spaces.
I apply mixed methods to understand these experiences. I enjoy moving from identifying a problem to finding the communities it matters to and working with them to co-design technologies or systems. I see AI as potentially complementing rather than displacing human connection. I remain skeptical that technology can solve every problem and situate my research in the particular contexts and relationships through which care takes place.
This project examines how people express uncertainty and seek support in an online breast health community before treatment. I am extending the research through digital ethnography and conversations with clinicians and patients to explore the co-design of tools for care communication.
Method: Topic modeling; content analysis; statistical analysis.
Explore the projectHow can an eating-disorder mutual-aid organization care for both those seeking support and the peers providing it? Members’ accounts show how making room to adjust commitments and receive care themselves can make helping others meaningful to their own recovery.
Method: Constructivist grounded theory.
Explore the projectAn ongoing ethnographic study of an accessible bar in Shanghai as an urban third place for nightlife and social connection. I explore how an inclusive environment can support disabled people's sense of belonging and feeling at ease in a shared space.
Method: Ethnography; participant observation; informal conversations.
Explore the projectA survey of 883 respondents in China examining how people’s expectations of patient portals relate to their willingness to use them, and how portals might fit into everyday care.
Method: Survey; regression analysis.
Explore the projectA visual content analysis of women’s yoga images on Xiaohongshu, exploring how a practice associated with well-being is presented alongside ideals of elegance and middle-class lifestyles.
Method: Quantitative content analysis; reflexive thematic analysis.
Explore the project
